Effective Date: 10 May 2026 Last Updated: 10 May 2026
At Galaxy Shows, your privacy matters to us. This Privacy Policy explains what information we collect when you visit our website, how we use it, who we share it with, and what rights you have over your personal data.
We have written this in plain, simple language so anyone can understand it. If you ever have a question about anything on this page, you can always reach us at info@galaxyshows.com
1. Who We Are
Galaxy Shows is a live entertainment discovery platform helping fans in the US, UK, and beyond find upcoming concerts and live events with trusted ticket guidance.
- Platform Name: Galaxy Shows
- Website: www.galaxyshows.com
- Contact Email: info@galaxyshows.com
2. What Information We Collect
We only collect information that helps us run our platform and improve your experience. Here is exactly what we gather:
Information You Give Us Directly
- Your name and email address when you sign up for our newsletter or create an account
- Messages and details you send us through our contact form
- Event tips or submissions you share with us voluntarily
Information We Collect Automatically
When you visit Galaxy Shows, we automatically collect certain technical data including:
- Your IP address and approximate location
- The type of device and browser you are using
- Pages you visit and how long you spend on them
- Links you click, including ticket links
- The website that referred you to us
Information From Cookies & Tracking Technologies
We use cookies — small files stored on your device — to make our website work properly and to understand how people use it. We explain this fully in Section 5 below.
Information From Third Parties
If you click a ticket link on Galaxy Shows and complete a purchase through a third-party platform, that platform may share limited data with us to confirm the transaction. This helps us understand which listings are most useful to our readers.
3. How We Use Your Information
We use your information only for clear, legitimate purposes. Here is a straightforward breakdown:
| Purpose | Legal Basis |
|---|---|
| Sending you event alerts and our newsletter | Your consent |
| Responding to your messages and enquiries | Legitimate interest |
| Improving our website and content | Legitimate interest |
| Analysing site traffic and user behaviour | Legitimate interest |
| Displaying relevant advertising | Your consent |
| Earning affiliate commissions on ticket links | Legitimate interest |
| Preventing fraud and keeping the site secure | Legitimate interest |
| Complying with legal obligations | Legal requirement |
We will never use your data for any purpose not listed above without telling you first and, where required, asking for your consent.
4. Who We Share Your Data With
We do not sell your personal data. We do not trade it. We share it only in the following limited situations:
Analytics Providers We use Google Analytics to understand how visitors use our site. Google processes this data on our behalf under a formal Data Processing Agreement. You can opt out at tools.google.com/dlpage/gaoptout
Advertising Partners If we display advertising on the site, our ad partners may use cookies to show relevant ads to our visitors. These partners operate under their own privacy policies and industry standards including the IAB Transparency and Consent Framework.
Ticket & Event Partners When you click a ticket link on Galaxy Shows, our affiliate partners — such as Ticketmaster, AXS, See Tickets, or similar platforms — may receive limited data related to your click. Once you leave our site, their own privacy policies apply.
Email Service Providers We use a third-party email platform to send newsletters and event alerts. Your email address is held securely under a data processing agreement with that provider.
Legal Authorities We may share data with law enforcement or government authorities if we are legally required to do so — for example, in response to a valid court order or legal process in the US, UK, or another applicable jurisdiction.
Business Transfers If Galaxy Shows is ever acquired or merged with another company, your data may be transferred as part of that process. We will notify you before this happens.
5. Cookies & Tracking
What Are Cookies
Cookies are small text files saved on your device when you visit a website. They help sites remember your preferences and understand how visitors use them.
Types of Cookies We Use
- Essential Cookies These are required for the website to function and cannot be switched off. They handle things like security, your cookie preferences, and basic site functionality.
- Analytics Cookies We use Google Analytics to track anonymous, aggregated information about how visitors use Galaxy Shows — which pages are most popular, how long people stay, and where they come from.
- Advertising & Affiliate Cookies When you click a ticket link on our site, tracking cookies may be placed by our ticketing partners. These allow us to earn a small commission at no additional cost to you. We clearly disclose all affiliate relationships.
- Preference Cookies These remember your settings — such as your preferred city or notification choices — so you do not need to set them again on every visit.
Your Cookie Choices
When you first visit Galaxy Shows you will see a cookie consent banner. You can accept all cookies, essential cookies only, or customize your preferences. You can update your choices at any time through our Cookie Preferences centre on the website or through your browser settings.
6. Your Privacy Rights
We respect the privacy rights of all our users. Depending on where you are located, the following rights apply to you.
For Users in the United States
California Residents — CCPA / CPRA If you are a California resident, you have the following rights under the California Consumer Privacy Act and California Privacy Rights Act:
- Right to Know — You can ask what personal data we have collected about you and why
- Right to Delete — You can request that we delete your personal data
- Right to Correct — You can ask us to fix inaccurate personal data
- Right to Opt Out of Sale or Sharing — We do not sell personal data, but you can opt out of data sharing for targeted advertising purposes
- Right to Non-Discrimination — We will never treat you differently for exercising your privacy rights
Other US States Users in Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA), and other states with enacted privacy laws have similar rights including access, correction, deletion, and the right to opt out of targeted advertising. We honour these rights for all US users regardless of state.
To exercise any of these rights, contact us at info@galaxyshows.com
For Users in the United Kingdom — UK GDPR
If you are based in the UK, you have the following rights under the UK General Data Protection Regulation and the Data Protection Act 2018:
- Right to Access — Request a copy of the personal data we hold about you
- Right to Rectification — Ask us to correct any inaccurate or incomplete data
- Right to Erasure — Ask us to delete your personal data where there is no good reason to keep it
- Right to Restrict Processing — Ask us to limit how we use your data
- Right to Data Portability — Request your data in a portable, machine-readable format
- Right to Object — Object to processing based on legitimate interests or for direct marketing
- Right to Withdraw Consent — Where we rely on consent, you can withdraw it at any time
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): Website: ico.org.uk Phone: 0303 123 1113
For Users in the European Union — GDPR
If you are based in the EU, all the rights listed above under UK GDPR apply equally to you under the EU General Data Protection Regulation. You also have the right to lodge a complaint with your local supervisory authority in your EU member state.
For All Other Users
Regardless of where you are in the world, you can always:
- Ask us what data we hold about you
- Ask us to correct or delete it
- Opt out of our newsletter at any time using the unsubscribe link in any email we send
7. Data Storage & Security
Your data is stored on secure servers. We take the following steps to protect it:
- Encrypted data transmission using HTTPS across our entire website
- Strict access controls so only authorised team members can access personal data
- Regular security reviews of our internal systems and third-party tools
- No storage of payment information — all ticket purchases happen entirely on third-party platforms
While we take every reasonable precaution, no online platform can guarantee absolute security. If you have any concerns about your data, please contact us immediately at info@galaxyshows.com.
8. How Long We Keep Your Data
We only hold your data for as long as we genuinely need it.
| Data Type | Retention Period |
|---|---|
| Newsletter subscriber email | Until you unsubscribe |
| Contact form messages | 12 months |
| Analytics data | 26 months |
| Account information | Duration of account + 6 months after deletion |
| Cookie data | Session cookies expire when you close your browser; others up to 2 years |
When data is no longer needed we delete it securely or anonymise it so it can no longer be linked to you.
9. International Data Transfers
Galaxy Shows serves users in the US, UK, and internationally. Some of our third-party service providers — including Google Analytics and our email platform — may process data outside your home country.
Where data is transferred from the UK or EU to countries without equivalent data protection laws, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the relevant authorities.
10. Children’s Privacy
Galaxy Shows is not directed at children under the age of 13 in the US, or under 13 in the UK and EU. We do not knowingly collect personal data from anyone under these ages. If you believe a child has submitted their information to us, please contact us at info@galaxyshows.com and we will delete it without delay.
11. Links to Other Websites
Our site contains links to third-party websites including ticketing platforms, artist pages, and venue sites. Once you leave Galaxy Shows, this Privacy Policy no longer applies. We encourage you to read the privacy policy of any external site you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable privacy law. When we make significant changes we will:
- Update the “Last Updated” date at the top of this page
- Display a clear notice on our website
- Where required by law, ask for your fresh consent
We recommend checking this page periodically. Continued use of Galaxy Shows after any update means you have acknowledged the revised policy.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please get in touch. We will respond within 30 days.
- Email: info@galaxyshows.com
- Website: https://galaxyshows.com/contact-us/
For UK users with unresolved complaints, you may also contact the Information Commissioner’s Office at ico.org.uk.
For US users with unresolved complaints, you may contact your relevant state Attorney General’s office.